Frequently Asked Questions
We offer counselling for children aged 6 and up.
No diagnosis is required. Therapy is beneficial for emotional, behavioural, social, and developmental support.
Every child is unique. Some may see progress after only a few sessions, while others benefit from ongoing support to work through deeper emotional challenges or past experiences. Our therapists collaborate with you to create a plan tailored to your child’s needs and goals.
We offer both in-person and online counselling services for individuals and couples. You can view our rates here.
Many extended health benefit plans cover Registered Clinical Counsellor (RCC) services. Please check with your provider to see if you’re eligible for coverage.
At the end of your session we provide you with a detailed receipt, which you can submit to your insurer—often through their online portal.
Direct Billing Available for some insurers
If you have any questions or want help exploring your coverage options, please don’t hesitate to reach out.
Yes. When children learn to recognize and express their emotions, they often gain better self-control and make healthier choices. Play therapy supports them in understanding their behaviors, building problem-solving skills, and communicating more effectively with parents and others.
Yes. Parent involvement varies depending on the child’s age and needs and is discussed collaboratively.
We kindly require 24-hours notice for cancellation or rescheduling to ensure fairness to you, your counsellor, and other clients. Our cancellation fee is the full cost of the counselling session.
